PDPA DATA PROTECTION – ACEWIN88

Privacy Policy Acewin88 – Your Data, Our Responsibility

Acewin88 takes the privacy of every member seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 PDPA Malaysia Compliant SSL 256-bit Encryption

Your Privacy Rights as an Acewin88 Member

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Right to Data Access

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Right to Rectification

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Right to Erasure

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Right to Object

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Right to Portability

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Right to Restriction

Contact privacy@acewin88.biz to submit any request regarding your privacy rights.

6 Data Protection Principles of acewin88

These are not merely written principles β€” all six are actively implemented across every aspect of acewin88's day-to-day operations

COLLECTION
Only the Data That Is Needed

Acewin88 only collects personal data that is strictly necessary to provide our services. We do not collect excessive information or data unrelated to the purpose of registration and platform use.

SECURITY
256-bit SSL Encryption at All Times

All data transmitted between your device and acewin88's servers is protected by industry-standard 256-bit SSL encryption. Data stored in our databases is further secured with additional layers of protection.

TRANSPARENCY
Transparent About How Your Data Is Used

Acewin88 is transparent about the purpose behind each category of data we collect. You have the right to know what we store, why we store it, and how long we keep it β€” without having to ask.

CONTROL
You Control Your Data

You may request access to, correction of, or deletion of your personal data at any time. acewin88 provides a straightforward and prompt process for managing your data β€” simply email our privacy team.

SHARING
Never Sold to Third Parties

Your personal data will not be sold, rented, or exchanged with any third party for marketing purposes. Data sharing only occurs in limited situations and is subject to strict contractual safeguards.

COMPLIANCE
Compliant with Malaysia's PDPA 2010

Acewin88's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable legal requirements and update this policy whenever the law changes.

Note: By registering and using the acewin88 platform, you fully agree to this Privacy Policy. Please read it carefully. The latest version of this Privacy Policy takes effect from 1 January 2026.

1

Introduction & Scope of This Privacy Policy

Acewin88 ("we", "platform", "company") values the privacy of every member who uses our services. This Privacy Policy explains how acewin88 collects, uses, discloses, and protects your personal information when you access or use the website https://acewin88.biz, including all sports betting, casino, e-sports, and other gaming services available on our platform.

This policy applies to all users of the acewin88 platform in Malaysia and has been developed in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia. We are committed to ensuring your personal data is handled with integrity, transparency, and accountability.

acewin88's Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy ours, which together form the complete framework governing your use of the acewin88 platform.

2

Types of Personal Data We Collect

Acewin88 collects personal data from various sources for different purposes. Below is a summary of the data categories we collect:

Data Category Examples of Information How We Collect It
Identity Data Full name, IC/passport number, date of birth, gender, nationality Registration form, KYC verification
Contact Data Email address, phone number, Malaysian residential address Registration forms, profile updates
Financial Data Bank account number, account holder name, e-wallets (TNG, GrabPay, DuitNow) Deposit and withdrawal processing
Transaction Data Deposit, withdrawal, betting, win, and loss history Automatic platform activity
Technical Data IP address, device type, web browser, operating system, cookie data Automatic server logs
Usage Data Games played, session duration, betting preferences, pages visited Automatic platform analytics

Acewin88 does not collect sensitive data categories such as medical information, religious beliefs, political views, or sexual orientation, unless required by law.

3

How Acewin88 Uses Your Data

The personal data we collect is used for the following purposes:

  • Account Management: Creating, verifying, and managing your acewin88 account, including the KYC (Know Your Customer) process
  • Service Provision: Grants you access to all platform features, including badminton betting, EPL football, e-sports, Live Casino, and Table Games
  • Payment Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX; and withdrawing winnings to your account
  • Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and platform abuse
  • Service Communications: Sending important notifications about your account, transactions, changes to terms, and security issues
  • Marketing (with consent): Sending you information about acewin88 promotions, bonuses, and the latest updates – only if you have agreed to receive them
  • Responsible Gambling: Monitoring betting patterns to identify signs of problem gambling and offer appropriate support
  • Legal Compliance: To fulfil applicable legal obligations, regulatory requirements, and court orders
4

Legal Basis for Data Processing

Acewin88 only processes your personal data on the basis of one or more valid legal grounds under Malaysia's PDPA:

  • Consent: You have given explicit consent for a specific purpose (e.g., receiving marketing emails)
  • Contract Performance: Processing is necessary to fulfil the service agreement between you and acewin88
  • Legitimate Interest: Processing is necessary for the legitimate interests of acewin88 or a third party, provided those interests do not unfairly override your own
  • Legal Compliance: Processing is necessary to fulfil a legal obligation applicable to acewin88

Where processing is based on consent, you have the right to withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the validity of any processing carried out prior to the date of withdrawal.

5

Data Sharing with Third Parties

Acewin88 does not sell your personal data to third parties. However, we may share your data in the following limited circumstances:

  • Payment Service Providers: E-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow, and banks that process your transactions – only the information necessary for payment purposes
  • Identity Verification Services: Third-party KYC providers that assist us in verifying your identity – subject to strict data protection agreements
  • Technical Infrastructure Providers: Server hosting and cloud computing services we use – all providers have signed data processing agreements
  • Regulatory Authority: Where required by law, court order, or direction from a relevant authority
  • Law Enforcement: Where a criminal investigation involves activity on the acewin88 platform

All third parties that receive your data from acewin88 are required to uphold data protection standards equal to or higher than our own, and are prohibited from using that data for any other purpose.

6

Data Retention Period

Acewin88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by law:

  • Active Account Data: Retained for the duration your account is active and for 5 years after account closure for legal compliance purposes
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
  • Technical Log Data: Retained for 12 months for security and fraud detection purposes
  • Marketing Data: Retained until you withdraw consent or your account is closed
  • KYC Documents: Retained for 5 years after the business relationship ends, in accordance with anti-money laundering requirements

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

7

Acewin88 Data Security Measures

Acewin88 implements comprehensive technical and organisational security measures to protect your personal data:

  • Transmission Encryption: All data transmitted between your device and our servers is protected with 256-bit SSL/TLS encryption
  • Storage Encryption: Sensitive data stored in our databases, including financial information, is encrypted using AES-256
  • Internal Access Controls: Only acewin88 staff who require access to carry out their duties are permitted to access user data β€” on a strict need-to-know basis
  • Regular Audits: Our security systems are regularly audited by independent third parties to identify and address vulnerabilities
  • 24/7 Monitoring: Our security systems are monitored around the clock to detect and respond to any threats or security incidents
  • Staff Training: All acewin88 staff undergo regular data protection and information security training

While acewin88 takes all reasonable precautions, no security system is entirely foolproof. You also bear responsibility for keeping your account secure by using a strong password and not sharing your login credentials.

8

Cookie Usage Policy

Acewin88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the acewin88 platform.

9

Your Privacy Rights Under Malaysia's PDPA

As a data subject under Malaysia's PDPA, you have the following rights in relation to the personal data acewin88 holds about you:

  • Right of Access: Requesting a copy of the personal data we hold about you
  • Right to Rectification: Requesting the correction of data that is inaccurate, incomplete, or outdated
  • Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data in certain circumstances
  • Right to Restriction of Processing: Requesting that we restrict how we use your data while a dispute is being resolved
  • Right to Data Portability: Receive a copy of your data in a structured, machine-readable format
  • Right to Object: Object to the processing of your data for specific purposes, including direct marketing
  • Right to Withdraw Consent: Withdraw consent you have previously given at any time

To submit any request regarding your privacy rights, contact acewin88's Data Protection Officer at privacy@acewin88.biz. We will respond within 30 working days from the date your request is received.

10

Contact Us & Privacy Complaints

If you have any questions, concerns, or complaints regarding acewin88's Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Privacy Email: privacy@acewin88.biz
  • General Support: support@acewin88.biz
  • Live Chat: Available 24/7 on the acewin88 platform

Acewin88 is committed to handling every privacy complaint seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner.

Acewin88 reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or our business operations. Notifications of material changes will be sent to your registered email address. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

Your Data Is Secure. Your Platform Is Trustworthy.

Acewin88 takes your privacy seriously. Register for a free account today and enjoy a safe, transparent, and PDPA-compliant online sports betting and casino experience.

PDPA Compliant  Β·  SSL 256-bit  Β·  Data Never Sold  Β·  24/7 Support

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